Business hours
Monday - Friday 9am - 2pm
CLOSED WEEKENDS


SHIPPING POLICY issues follow link -
https://bestiegangworld.com/pages/shipping-policy

SHIPPING TIMELINE, ORDER STATUS, INCORRECT EMAIL ENTRY, TRACKING
OPTIONS, AND FAQ issues follow link-
https://bestiegangworld.com/pages/shipping-policy

REFUND  issues follow link- https://bestiegangworld.com/pages/refund-policy

 ORDER CANCELLATION matters follow link-
https://bestiegangworld.com/pages/refund-policy

️ ADDRESS CORRECTION and CHANGES
-An incorrect address was entered for your order. To update your
address, a fee of $11 is required. NO EXCEPTIONS!

To make the payment:
- Cash App: BGCOLLECTIONLLC (Include address and order number in notes)
- PayPal: MAKEUPBYGRLWITGRILL@gmail.com (Include address and order
number in notes)

If your order has shipped (tracked), changes cannot be made. You must
retrieve the package. Refunds for returned orders will be issued on a
gift card minus shipping and an 18% restocking fee.
For more details, visit https://bestiegangworld.com/pages/refund-policy.

 I HAVE PLACED SEVERAL ORDERS AND HAVE NOT RECEIVED ALL OF THEM, OR
I RECEIVED AN ORDER THAT I PLACED AFTER ANOTHER ORDER.-
https://bestiegangworld.com/pages/refund-policy

 IF YOU SUSPECT THAT YOU HAVE RECEIVED AN INCORRECT ORDER, SOMETHING
IS AMISS, OR AN ITEM IS MISSING OR
DAMAGED.-https://bestiegangworld.com/pages/refund-policy

 PRODUCT/ITEM THAT WAS RETURNED-
https://bestiegangworld.com/pages/refund-policy


If you have reviewed our policy and procedures and still require
assistance, please respond with your concern and order number.


Please allow 48-72hr for a response via email IF NEEDED.
Thank you

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